Technology Business Management (TBM) Breakfast Roundtable
March 5th, 2013 | 7:30AM-9:00AM PT
Hosted by Ralph Loura, CIO Clorox
Sponsored by Apptio
Ralph Loura, CIO | Clorox
Business Transformation via Strategic IT Outsourcing Optimization
When Ralph Loura took the reins of IT at Clorox in 2010, IT was viewed
as a cost center. Reinforcing this perspective, Clorox leaders were
frustrated by the lack of productivity improvements and value from their
major outsourcer. In this session, Ralph will discuss how TBM is enabling
Clorox to unify operational and financial metrics provided by their outsourcer
to manage service cost and quality and create a foundation for better
planning and budgeting. In doing so, Ralph is improving agility and focusing
more of his resources on strategic business initiatives.
Address:
Clorox
4900 Johnson Dr,
Pleasanton CA, 94588 Map
Roundtable Registration