Technology Infrastructure Efficiency 
TBM Workgroup

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The TBM Council’s Technology Infrastructure Efficiency Workgroup is a unique opportunity to join Dean Nelson, VP of Global Foundation Services at eBay and CIOs from the TBM Council to discuss and collaborate on best practices for accelerating Technology Infrastructure Efficiency. Together, we will create the first TBM Playbook for IT & Strategy Planning Executives and a new Infrastructure Efficiency Maturity Model. 

WORKGROUP LEADERSHIP
WORKGROUP CHAIR:
Dean Nelson
VP, Global Foundation Services 
eBay 
 
PARTNER PRINCIPAL:
Scott Feuless
IT Services Consultant
ISG 
TECHNICAL ADVISOR:
Phil Gormley
VP, Strategic Services 
Apptio

WORKGROUP THEMES & INSIGHTS
INDUSTRY IT ECONOMICS such as trends in costs, spending and other important ratios, using benchmark data. 
BUSINESS TECHNOLOGY TRENDS impacting the economics of IT, such as regulatory changes, competitive developments, technology trends and more. 
DIGITAL SERVICE EFFICIENCY methodology first employed by eBay to measure and report revenue, cost, environment and performance metrics for technology infrastructure.
TBM BEST PRACTICES for jumpstarting Technology Business Management for Technology Infrastructure Efficiency including the data, people and processes that are essential.
CASE STUDIES IN TBM presented by selected workgroup members, using the same case study-based format that was successful in our Global TBM Summits.
WHY ATTEND?
Attend the Technology Infrastructure Efficiency Workgroup to:
COLLABORATE with an exclusive group of other Technology Infrastructure Efficiency executives on the practice of Technology Business Management.
FOCUS on industry-specific best practices for measuring, improving and communicating the business value of technology in your enterprise.
LEARN how larger trends in your industry will affect IT, and how your peers are preparing to meet those trends head-on.
LEAD your profession toward a deeper understanding of the economics of IT and the establishment of industry-specific benchmarks, service taxonomies and implementation methods.
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